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Disabled Canadians finally getting COVID-19 relief?

Now in month 4 (3? 6? time has lost all meaning) of the COVID-19 pandemic, an increasingly rugged-looking Prime Minister Trudeau and the Liberals finally unveiled a strategy to support disabled Canadians with increased costs brought on by the pandemic. It was a long time coming, but certainly a welcome announcement.

Having now reflected on the announcement for a week, and partly inspired by the surprise defeat of the bill yesterday, I felt it was time to share some thoughts on the good, the bad and the ugly of the legislation and offer some suggestions on what comes next.

A one-time $600 cheque

For a Prime Minister who is incredibly focused on image and media management, it was quite odd to see Trudeau scream the quiet part and whispering the loud part during the announcement. I’m flabbergasted that the pull quote for this plan is a one-time $600 payout to those qualifying for the disability tax credit. $600?? One time?? What?????

While obviously helpful to cover the increased supply costs it speaks volumes that the federal government approximated disabled people only require a fraction of what those receive from CERB/CESB. Which, by the way, are monthly. Not one time.

Now in a perfect world where disabled people are ALSO receiving CERB/CESB, this added benefit would help to cover some of these additional costs. However, and it’s a pretty big however, there are tons of disabled people who do not qualify because they cannot work/go to school. For these people, the most vulnerable who are dependent on programs like ODSP, this one time payment doesn’t even get them to the low income cut-off for ONE MONTH let alone riding out all the other months of this pandemic.

Worse still, this benefit is tethered to being an existing recipient of the Disability Tax Credit with the benefits being distributed via the CRA on this year’s tax return. The problem here is there are a fair number of disabled people who are unaware/unregistered for the DTC or are currently trapped in the bureaucratic nightmare of “proving” their disability to qualify for the program. I’m assuming the government tied the relief to the DTC because they aren’t given access to enrollment names/numbers of provincial support programs and those programs have different definitions of “disability” from province-to-province which could further skew experiences of disability from coast-to-coast-to-coast. A solution to this problem could be to support qualifying Canadians to quickly get access to the DTC with reduced documentation requirements or, perhaps, relying on enrollment in income support programs to stand as “proof enough”.

While any help is good help, it is just really deflating to once again have disabled people drawn up as needing and being worth “less” than nondisabled Canadians. The support offered here pales in comparison to the levels of relief being offered to nondisabled populations which were fair easier to access.

Perhaps we should start renting out our bodies as pop up shops to just qualify for corporate rent relief?

Investing in accessibility

The part of this announcement that I find really interesting is the part that isn’t getting any headlines. Down a couple bullet points is a commitment to invest $15 million for community organizations to “improve workplace accessibility and access to jobs”. This is a great idea because it helps make Canada a more accessible place AND helps more disabled Canadians enter the workforce, something that is going to be REALLY important as we come out the other side of this. Always a great investment.

Stated a little less quietly is the 3rd plank of the plan, which involves $1.18 million for “5 projects” around access and tech. This is another good idea that should pay off down the line as access to cyber space is JUST as important as access to the meat space. I’m a liiiiiiittle lukewarm on the limited info about these projects though.

Projects include:

  • a “visor” for eye to text translation
  • accessible debit machines (so we can spend our $600?)
  • arm support to hold adaptive devices (???)

Without being too pessimistic there are already a fair number of big eye tracking projects (including Windows 10 native support for tobii) and there are tons and tons of mounts/arms already on the market to affix laptops, tablets and phones. Moreover these “tech” investments do little to resolve the broader issue of inaccessibility once online. A lack of WCAG 2.0 compliance and the reliance on user-generated alt-tags continues to make the online world inaccessible for some.

To even use alt-tags on Facebook, Instagram or Twitter, one has to dig through menus to ‘activate’ the feature. How many people reading this blog even know HOW to put alt tags on their social media images? Without these tags, images remain inaccessible to screen readers used by people with limited or no vision.

The other question I have here is whether or not this government investment means the resulting technologies will be low cost or free for disabled people in Canada? Or will all of the results of these investments be privately controlled and sold on the free market? As soon as you attach a “medical” or “special needs” label to a device the price SKYROCKETS. Case in point, voice-to-text software was/is regularly sold for hundreds of dollars. Everyone else get to enjoy Siri/Alexa/Cortanna for the cost of the device…and your privacy, I guess?

At the same time, I’d love to see more government grants in the innovation/tech world tethered to accessibility requirements. On the whole, a positive move.

Good effort, Trudeau & pals.

Revenge of the politics…

Yesterday opposition parties blocked the Liberal’s bill containing this disability benefit program, meaning (for now) it is not happening. Without getting into the weeds, all three opposition parties did not agree with the omnibus-style of the bill presented by Trudeau, featuring not just the disabled people relief plan but also legislation around tracking and punishing CERB fraudsters. The Bloc & NDP supported a move to pull out the disability benefit and deal with it on its own, however the Conservatives would not support that change and everything was sent back to the drawing board.

There’s politics being played on all sides here, yes, but at the end of the day the refusal of one political party, the Conservative Party of Canada, to discuss the legislation means that disabled Canadians must now wait even longer before seeing any sort of direct support from the federal government. The blame lays squarely at their doorstep for not being willing to even discuss the legislation.

An image of the Crave TV dinner spokesman who looks shockingly like Andrew Scheer
Andrew Scheer, leader (?) of the Conservative Party of Canada

Conservatives are arguing this was all just a sneaky ploy by the Liberals to move forward unpopular legislation under the cover of disability benefits but, honestly, I have to call malarkey on this defense. There was a clear pathway forward to deal with just the disability portion of the legislation but, instead of doing right by disabled Canadians, it was decided their issues with the Trudeau government trumped our need for support.

Interesting that Andrew Scheer wasn’t a willing to hold back CERB, CESB, or any of the other pieces of legislation that generated millions of dollars of relief for pretty much everyone by disabled Canadians.

Why is it always disability supports/programs that URGENTLY require caution and deliberation?

Why are the needs of others believed to be obvious, urgent and without question and ours are not?

Why are we always forced to the back of the line, only to be offered whatever scraps remain?

The answer is simple: ableism.

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Follow-up Questions re: COVID-19 and Disability in Canada

Question: A recommendation from the Coalition Working Group is to protect the income of persons with disabilities. Many Canadians are facing a loss of income due to COVID-19. In your opinion, what challenges do persons with disabilities face in accessing emergency funding programs, such as the CERB?

From my perspective, there are two general types of challenges disabled Canadians face when accessing emergency programs like CERB. The first cluster consists of physical barriers that prevent application. Programs that rely upon paper application pose a litany of barriers for those with visual impairments and risk exposure in the process of mailing in documentation. At the same time, research indicates that the digital divide disproportionately hits the disabled population , for financial, technical, and cognitive limitations, meaning fully online systems will leave many unable to apply for help. This barrier is compounded by employment programs and libraries, often used for public Internet access, being closed by emergency orders.

This speaks to a broader access challenge that has been exacerbated by COVID-19 and I would strongly recommend that this and future governments take seriously the need to support Internet access for urban and rural disabled people.

While I have not personally heard of people struggling to accessing CERB using adaptive devices, like screen readers or voice-to-text software, web platforms are notoriously difficult to navigate for people with visual impairments as far too many web developers are under-educated or fully unaware of WCAG accessibility guidelines. It is critical that any application programs adhere to the highest level of web accessibility standard (WCAG 2.1 level AAA).

The second cluster of barriers are driven by policy schisms between the federal government, provincial governments and non-governmental organizations providing support for disabled people. In Ontario, there was early confusion about how CERB would function with the Ontario Disability Support Program (ODSP). The Ford government has since determined the CERB will be treated as income, meaning any money received through CERB will be deducted from monthly income supports provided by the province. Although not ideal, because of the additional paperwork of reporting income from one government body to another, this has provided access to those eligible with increased funds without risking medical, dental and vision benefits offered by ODSP. Each province is tackling this question differently, which has added another (potentially unnecessary) layer of “work” for constituency offices to untangle the bureaucracy and additional stress for those waiting to find out whether or not they are risking long term supports by taking the short term benefit.

A bigger challenge is posed for those unable to work and do not have the requisite earnings to qualify for CERB, leaving them to continue subsisting on below-LICO monthly income supports in an environment where food, housing and medical supply costs continue to creep higher while in-home care needs increase. This means that our most vulnerable disabled Canadians, those who are wholly dependent on the government to survive, are being left behind in the short term and could lead to reduced in-home sanitation and food quality. I would strongly encourage the federal government to consider disability support payments as “income” to qualify these individuals for CERB.

Question: Do you think persons with disabilities are more likely to face permanent job losses post-pandemic than the general population? Please explain.

Although not a perfect analogy, looking at the 2008 financial crisis, the working disabled population is likely to be disproportionately hit by the coming economic recession in both the short- and long-term . After the 2008 recession, disability employment rates lagged well behind their nondisabled peers. While research suggested this is driven by a variety of factors, but one anecdotal reason is that disabled people are often hired into front-line, secretarial/desk duties that were deemed non-mission critical during the crisis and, when rehiring these positions, were pushed out by nondisabled applications with more experience and/or education. Worse still, the disabled population bore the brunt of austerity measures following the crisis – something that could happen once again without careful planning.

Given the physical workplace impacts now and in the foreseeable future, it stands to reason that we will see a similar trend in the wake of this recession. Further, in my anecdotal experience, employers regularly look at me as an “expensive” employee who will require costly adaptive devices and renovations to physical spaces to be employed—this anxiety will surely be amplified, leaving disabled employees on the outside looking in, as profit margins shrink and businesses tighten belts over the next few years to weather consumer uncertainty.

While COVID-19 poses a horrifying bodily threat in the here and now, I am deeply concerned that the long-term economic costs for the disabled population could decimate recent employment gains brought on by provincial legislative changes (like the AODA or BC Accessibility Act) and increased access to post-secondary education.

Question: The federal government transfers monies to the provinces and territories through the Canada Health Transfer (CHT) and the Canada Social Transfer (CST). In British Columbia, the CHT and CST in 2020-2021 is projected to be around $7.6 billion. Recommendation 7 from the Coalition Working Group asks that transfers be earmarked for the healthcare needs of persons with disabilities. Do you think that some of these pre-existing funds should be earmarked for the care of persons with disabilities? Do you think that a new envelope of funding or a new transfer program should be established explicitly for the care of persons with disabilities?

I think this recommendation by the Coalition is an interesting policy solution to limit the rationing of health care supplies and services – if provinces are required to dedicate specific chunks of transfer funds to disabled people specifically it limits provincial governments from restricting medical access to disabled people in times of crisis, as the Ford government in Ontario contemplated in the early days of the pandemic.

At the same time, I am inherently nervous about us versus them paradigms that enforce a hard line between “disabled” and “nondisabled” in part because this division is extremely hard to demarcate. Where would this line be drawn? How do we determine a health care user who is “disabled” versus one that is not? If COVID-19 causes long-term impairments (such as reduced lung function) are not all patients proto-disabled people?

For this reason, I am more supportive of human rights-based directives that outlaws eugenic rationing of care and services along lines of impairment and prognosis. I also would strongly support the establishment of programs to explicitly support disabled people, not just in times of crisis but in perpetuity. Disability is fundamentally experienced differently from coast to coast to coast, in large part because of limited resources, and anything the federal government can do to reduce these impairment effects the better for our country’s oft afterthought citizens.

Question: The Coalition Working Group’s third recommendation concerns the provision of PPE in long-term care homes and the screening of support staff and caregivers. In your opinion, would the provincial and territorial governments be best placed to act on such a recommendation? What do you think the role of the federal government should be in this regard?

This is an important (and, admittedly, a bit unwieldy) question that has some quick fixes and some long-term systemic changes that can be brought to bear. Perhaps a naïve patriot, I believe that Canada works best when all levels of government are working together and leveraging their strengths to solve different parts of the problem. Long Term Care facilities are complex structures guided by reems of policy and funding structures that vary from province-to-province and, as such, on-the-ground solutions are likely best led by provincial and territorial governments as they are simply better informed and better connected to the grassroots deployments of services and support.

At the same time, I think the federal government has a role to play in this problem. To start, the federal government could support provinces in developing best practices on screening and sanitation as new research emerges. Further, the federal government should continue efforts to procure and distribute vital PPE supplies, especially from international vendors, so that provinces are not left negotiating deals in competition with each other. Going forward, the federal government could also play a role in facilitating inter-province supply redistribution as different provinces may need higher volumes of supplies at different times as hot spots pop up periodically. Finally, the federal government could offer increased financial support to Canadian businesses temporarily retooling to produce PPE and sanitizer supplies to reduce dependency on unpredictable international supplies.

Question: The Coalition Working Group recommends establishing a Citizen’s Task Force that includes persons with disabilities, their families and allied organizations to inform a future disability-inclusive emergency response plan. Which body do you think this task force should report to, and how should such a task force interface with the federal government’s COVID-19 Disability Advisory Group (CDAG)? In your opinion, how would a Citizen’s Task Force inform government planning around emergency situations? Please explain.

While I was not a part of the Coalition Working Group, I would argue the formation of the CDAG is a short-term response to this recommendation and is beginning to open channels of communication between the federal government and the disabled population and disability stakeholders.

Post-pandemic, I would strongly support the evolution of CDAG into just this sort of task force to solidify disability-inclusive emergency response plans. The work of this group most logically falls under the purview of the Accessible Canada Act, leaving them to report to the Minister of Employment, Workforce Development and Disability Inclusion. Having said that, something this important and with an urgent need for provincial and territorial coordination could be argued to fit better under the purview of the Minister of Intergovernmental Affairs.

Question: In your opinion, what needs of persons with disabilities are not currently being met by the federal government? Please explain.

I think throughout my opening remarks, question response and within this document I have hit on some of the main priorities that should guide future government intervention, namely:

  • Push forward legislation to outlaw eugenic-inspired medical care and supply rationing in Canada
  • Increased support in accessing PPE, both from an affordability and acquisition perspective
  • Increased support for provincial health care systems to train and hire more support staff to reduce burn out and cross-contamination caused by PSWs working in multiple facilities
  • Increase financial support to those dependent on financial support programs who now struggle with increased care and supply costs
  • Develop financial supports for employers converting workplaces to be accessible, both in terms of physical alteration/construction and the purchase of adaptive devices

References

Cross, Merry. 2013. “Demonised, Impoverished and Now Forced into Isolation: The Fate of Disabled People under Austerity.” Disability & Society 28 (5): 719–23. https://doi.org/10.1080/09687599.2013.808087.

Dobransky, Kerry, and Eszter Hargittai. 2006. “The Disability Divide in Internet Access and Use.” Information, Communication & Society 9 (3): 313–34. https://doi.org/10.1080/13691180600751298.

Dodd, Steven. 2016. “Orientating Disability Studies to Disablist Austerity: Applying Fraser’s Insights.” Disability & Society 31 (2): 149–65. https://doi.org/10.1080/09687599.2016.1152952.

Duplaga, Mariusz. 2017. “Digital Divide among People with Disabilities: Analysis of Data from a Nationwide Study for Determinants of Internet Use and Activities Performed Online.” PLoS ONE 12 (6). https://doi.org/10.1371/journal.pone.0179825.

Ellcessor, Elizabeth. 2016. Restricted Access: Media, Disability, and the Politics of Participation. New York: NYU Press.

Garrido-Cumbrera, Marco, and Jorge Chacón-García. 2018. “Assessing the Impact of the 2008 Financial Crisis on the Labor Force, Employment, and Wages of Persons with Disabilities in Spain.” Journal of Disability Policy Studies 29 (3): 178–88. https://doi.org/10.1177/1044207318776437.

Goodley, Dan, Rebecca Lawthom, and Katherine Runswick-Cole. 2014. “Dis/Ability and Austerity: Beyond Work and Slow Death.” Disability & Society 29 (6): 980–84. https://doi.org/10.1080/09687599.2014.920125.

Hande, Mary Jean, and Christine Kelly. 2015. “Organizing Survival and Resistance in Austere Times: Shifting Disability Activism and Care Politics in Ontario, Canada.” Disability & Society 30 (7): 961–75. https://doi.org/10.1080/09687599.2015.1069731.

Hogarth, Terence, David Owen, Lynn Gambin, Chris Hasluck, Clare Lyonette, and Bernard Casey. 2009. “The Equality Impacts of the Current Recession.” 47. Equality and Human Rights Commission. Manchester: Warwick Institute for Employment Research.

“How to Meet WCAG Checklist.” 2019. Web Accessibility Initiative. October 4, 2019. https://www.w3.org/WAI/WCAG21/quickref/.
Jaeger, Paul T. 2004. Disability and the Internet: Confronting a Digital Divide. Boulder, Colo: Lynne Rienner Publishers.

Lindsay, Sally. 2010. “Disability and the Digital Divide: Gaps and Future Directions.” In Internet Issues: Blogging, the Digital Divide and Digital Libraries, 215–20.

Richards, James, and Kate Sang. 2019. “The Intersection of Disability and In-Work Poverty in an Advanced Industrial Nation: The Lived Experience of Multiple Disadvantage in a Post-Financial Crisis UK.” Economic and Industrial Democracy 40 (3): 636–59. https://doi.org/10.1177/0143831X17750474.

Smythe, Susan. 2015. “Where Is Canada’s Digital Inclusion Strategy?” Policy Note. July 23, 2015. https://www.policynote.ca/where-is-canadas-digital-inclusion-strategy/.

Turcotte, Martin. 2014. “Persons with Disabilities and Employment.” Stats Canada. December 3, 2014. https://www150.statcan.gc.ca/n1/pub/75-006-x/2014001/article/14115-eng.htm.

Williams, Cara. 2006. “Perspectives on Labour and Income – Disability in the Workplace.” Statistics Canada | Government of Canada. February 2006. https://www150.statcan.gc.ca/n1/pub/75-001-x/10206/9096-eng.htm.

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Thinking about families and home care in Canada

Of all the challenges facing Canada over the next two decades, one issue that regularly get pushed into the background is the increasing home care needs for aging loved ones.

As Angus Reid identifies in a recent report, a not insignificant number (a quarter of the +30 Canadian population) are currently delivering care to parents and in-laws as they age in place. That number will increase as Boomers continue moving through retirement and experience age-related impairments. As someone who struggles to hire new support workers every year, this is already a problem for those requiring in-home care – if we don’t have enough workers to fill the need now, a rapid growth in need will leave a LOT of people in precarious situations.

While many will frame this problem through a simplistic dichotomy of limited resources versus lazy millennials refusing to care for their elders, the causes and effects of in-home care shortages are far more complex. There are labour force issues, as people with important skills and competencies step out of the labour pool to care for relatives. There are burnout and mental health issues, as personal care is a tough job that not everyone is cut out to perform. And there are equity issues, as few families have the capacity to eliminate an income source from the household and stay afloat. Simply put, there isn’t a single sector of our social and economic spheres that remains untouched by in-home care.

We often complain about how the government spends our money and that our taxes are too high but shifting more resources into the health care sector is kind of a no-brainer. Increasing funding to quality in-home care is not just the right thing to do for citizens, morally, but it can also lead to economic benefits, including good paying jobs for those entering the field at various levels as well as freeing up others to bring their talents to other sectors of the labour market. It means thinking of health care as more than just doctors and nurses. And, of course, paying the non-doctors and nurses a fair, living wage.

To get out of the Great Depression, FDR’s New Deal created work opportunities, paid by the government, for those who were ready, willing and able. Perhaps it is time for a New Canadian Health Care Deal, aimed at providing viable, stable work both within and outside the hospital. Instead of factories that make “things”, maybe we should focus on creating jobs that enabled people. Instead of building what we hope people might want to buy, why not invest in services we know everyone will need?

To be honest, this might be the most Canadian solution yet to the challenges of globalization.

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Articles Interventions

Sidewalks, Trees and Legislating Barriers

When it comes to development, I fully agree that we need to strike a balance between functional use and environmental protection. At the same time, a recent decision by city council in London to prioritize existing trees over accessibility needs is an interesting study in ableism and the privilege of the normate and their aesthetic preferences. Similar to the bylaw that restricted group home location, by not installing sidewalks we are yet again unintentionally disabling a vulnerable segment of our population, legislatively engineering barriers that make it harder for those with mobility challenges to live in certain (established) communities. Whether they meant it or not, this keeps the disabled out of certain areas in our city.